We at Pulse 8 (collectively, “we” and “us”) know you care about how your personal data is used and shared, and we take your privacy seriously.
Please read the following to learn more about how we collect, store, use and disclose your personal data*.
*Personal data is data relating to a living individual who can be identified, or is identifiable, using this data or if this data is used in conjunction with other data that is in Pulse 8’s possession, or could come into its possession.
PERSONAL DATA YOU PROVIDE TO US
When you use our websites or landing pages: We may collect any personal data that you choose to send to us or provide to us, for example, on our ‘Opt-In’ forms or ‘Contact Us’ Page (or similar) online form. If you contact us through our websites or landing pages, we will keep a record of our correspondence.
When you engage with Pulse 8: We receive and store personal data that you provide directly to us. We often do this as an employed agency on behalf of our clients. In these cases you may be ‘opting in’ for an ‘offer’ or ‘promotion’ that is being run by one of our clients. Whilst we are the service provider for the offer/promotion mechanism, it is our client who is running the offer. You will be made explicitly aware at the time of disclosure that your data is being collected for our clients’ use.
The types of personal data we may collect directly from you include: names, email addresses, postal addresses, phone numbers, job titles as well as any other contact or other information you choose to provide us in connection with our businesses.
PERSONAL DATA WE COLLECT ELSEWHERE
When you use our websites or landing pages: We collect certain information related to your device, such as your device’s IP address, referring website, what pages your device visited, and the time that your device visited our website.
HOW WE USE PERSONAL DATA
Websites: We will use the information we collect via our websites:
Services: We may use the information we collect from our customers in connection with the services we provide for a range of reasons, including to:
Where you have provided explicit consent, we may also use the information you send to us via the website and/or services, to communicate with you via email and, possibly, other means, regarding products, services, offers, promotions and events we think may be of interest to you or to send you our newsletter. You will always be able to opt-out of such communications at any time using a one-click UNSUBSCRIBE option within every marketing email.
HOW WE DISCLOSE YOUR PERSONAL DATA TO THIRD PARTIES
We do not rent or sell your personal data to anyone.
We may share and disclose information (including Personal Data) about our site or landing page visitors or customers in the following limited circumstances:
Vendors, consultants and other service providers: We may share your information with third party vendors, consultants and other service providers that we use to perform tasks on our behalf. These companies include (for example) website analytics companies (e.g., Google Analytics), our advertising platform (eg Facebook Ads Manager) email platform (e.g. Gmail), email service providers (e.g., MailChimp) and others. Appropriate contracts are in place to ensure data is only disclosed to these 3rd parties in compliance with current data protection law.
Unless we tell you differently and you consent, our 3rd parties do not have any right to use the personal data we share with them beyond what is necessary to assist us.
Protection of Pulse 8 and Others: We reserve the right to access, read, preserve, and disclose any information as necessary to comply with law or court order; enforce or apply our agreements with you and other agreements; or protect the rights, property, or safety of Pulse 8, our employees, our customers, or others.
Disclosures for National Security or Law Enforcement: Under certain circumstances, we may be required to disclose your personal data in response to valid requests by public authorities, including to meet national security or law enforcement requirements.
IS YOUR PERSONAL DATA BEING TRANSFERRED OUTSIDE THE EEA
Yes. A small number of our 3rd party service providers transfer personal data outside of the EEA.
The service providers are listed below, along with the legal basis for each transfer:
HOW WE SECURE YOUR PERSONAL DATA
We use appropriate technical, organizational and administrative security measures to protect any information we hold in our records from loss, misuse, and unauthorized access, disclosure, alteration and destruction.
For example, on our website:
In terms of local devices, Pulse 8 has implemented a range of security measures to protect the information we hold in our records. For example:
The 3rd party service providers who we employ to perform certain tasks also commit to implementing appropriate security measures to protect the data that we disclose to them.
Unfortunately, no company or service can guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
HOW LONG WE RETAIN YOUR PERSONAL DATA
It depends. Different types of personal data is retained for different periods of time.
At a high level, personal data is retained for only as long as Pulse 8 has a legitimate basis to retain the data.
RIGHT TO ACCESS
RIGHT TO RECTIFY
RIGHT TO ERASURE
RIGHT TO RESTRICT
RIGHT TO OBJECT
RIGHT NOT TO BE SUBJECTED TO AUTOMATED DECISION MAKING
RIGHT TO WITHDRAW CONSENT
HOW TO EXERCISE YOUR RIGHTS
RIGHT TO COMPLAIN